FAQs

SPAZIOGALLERY is a contemporary & luxury multi-brand store with physical boutiques in Nocera Inferiore and an online store at www.spaziogallery.it. We select men's and women's clothing, footwear, and accessories with a curated, personal, and quality-oriented approach.

Our boutiques are located in Nocera Inferiore, in the province of Salerno: Men's Boutique at Via Giuseppe Garibaldi 1 and Women's Boutique at Via Giuseppe Garibaldi 6.

Yes. The online store is born as a digital extension of the in-boutique experience: you can shop online, receive assistance from our team, and, where available, pick up or manage some requests directly in the boutique.

You can visit the About Us page, where we tell our story, our brand selection, the Fast is not fashion philosophy, and the relationship between physical and digital boutiques.

Yes. SPAZIOGALLERY is a multi-brand retailer of contemporary, premium, and luxury fashion. The items available online are new and original, selected from the collections of brands present in-store and on www.spaziogallery.it.

Refer to the information provided in the product description. If you have any doubts, please contact our team before purchasing: we can assist you in choosing the right size, fit, and most suitable product.

Availability is constantly updated but can change in real-time. In case of unavailability arising after the order, we will contact you to offer a solution or proceed with a refund.

After completing checkout, you will receive a confirmation at the email address provided during purchase. Please keep your order number: it will be useful for any assistance requests.

Contact us as soon as possible at ecommerce@spaziogallery.it. If the order has not yet been prepared or handed over to the courier, we will do our best to assist you. We cannot guarantee modifications or cancellations after preparation has begun.

Write to us immediately with your order number and the correct address. If the shipment has already been handed over to the courier, any changes may not be possible or may cause delays.

We accept the methods available at checkout: supported cards and circuits, digital wallets, PayPal, Shop Pay, USDC via Shopify Payments, and installment payment solutions such as Klarna, Scalapay, HeyLight, and PayPal, where available.

Yes. Transactions are handled by specialized providers and secure payment systems. SPAZIOGALLERY does not store full payment card details.

Yes, if the method is available at checkout. Payment in USDC is handled via Shopify Payments and is subject to availability, technical requirements, and applicable terms at the time of purchase.

Please consult the Payment Methods page for information on cards, wallets, PayPal, Shop Pay, USDC, and installment payments.

Yes. You can use the installment payment solutions available at checkout, including HeyLight, Klarna, Scalapay, and PayPal, depending on the order amount, requirements, and conditions of the selected partner.

No. Each partner independently evaluates the request. SPAZIOGALLERY does not issue credit and does not directly approve installment plans.

It depends on the chosen method and the plan available at checkout. Some solutions may be interest-free if payments are made on time; others may involve interest, fees, or specific conditions. You will always see the details before confirming.

After the return is approved, the refund is processed to the original payment method. Any updates to the installment plan are handled by the partner used.

It's our invitation to choose with more awareness: fewer impulsive purchases, more attention to quality, product longevity, and the real value of what enters your wardrobe. The concept is also explored on the About Us page and the Flexible Payment Solutions page.

Standard shipping is free for orders over €150. For orders under this amount, the cost is €6.90. Express shipping, if available, costs €9.90.

Yes. Shipping to Europe is free for orders over €300. For orders below this amount, there is a fee of €15, with estimated delivery times of 4 to 9 business days.

When available, you will receive a tracking link to follow your delivery. Delivery times may vary due to reasons not attributable to SPAZIOGALLERY or the courier.

Yes, if the option is available and agreed upon with Customer Service. Pickup can be done at the SPAZIOGALLERY boutiques in Nocera Inferiore.

For online purchases made by consumers, the right of withdrawal can be exercised within 14 days of delivery. Any extended return windows may only be provided for specific campaigns or commercial initiatives.

Yes, if you use the affiliated courier indicated by SPAZIOGALLERY. If you choose a different courier, the costs and responsibility for shipping remain yours until the package is delivered.

Yes, if the requested size is available. For Italy, only one free size exchange per order is permitted.

Yes, after verification with Customer Service. Dropping off at the boutique does not automatically imply acceptance of the return: items will be checked according to the return policy.

Contact us promptly at ecommerce@spaziogallery.it, stating your order number and attaching clear photos of the product, tag, and packaging.

After receiving and verifying the product, the refund is processed to the original payment method. The technical time for re-crediting may vary depending on the bank, circuit, or payment provider.

You can subscribe via the form on the website. You will receive updates on new arrivals, product selections, and SPAZIOGALLERY initiatives, according to the conditions indicated at the time of subscription.

Yes. You can withdraw your consent at any time using the unsubscribe link in the communications received or by contacting our Customer Service.

The processing of personal data is described in the Privacy Policy. For cookies and tracking tools, you can consult the Cookie Policy and modify your preferences via the dedicated panel.

You can write to us at ecommerce@spaziogallery.it or contact us via WhatsApp using the icon on the website. To receive faster support, always provide your order number, the email used for the purchase, and a clear description of your request.

Spaziogallery Uomo is located at Via Giuseppe Garibaldi 1, 84014 Nocera Inferiore (SA), tel. +39 081 517 16 09. Spaziogallery Donna is located at Via Giuseppe Garibaldi 6, 84014 Nocera Inferiore (SA), tel. +39 081 922 20 73. For more information, visit the About Us page or Contact and Support.

For formal communications or those with legal value, use the PEC gallery@pecaruba.it. For ordinary assistance with orders, products, and returns, use ecommerce@spaziogallery.it or WhatsApp.

No. Do not send full payment card details, passwords, OTP codes, or personal credentials via email or WhatsApp. SPAZIOGALLERY never requests this information through unsecured messages.